Cookie Policy
Last Updated: February 25, 2026
Welcome to SanPDF Pro. We believe in being transparent about how we collect and use data. This policy provides detailed information about how and why we use cookies to ensure you have the best experience while using our PDF and file utility tools.
We are committed to protecting your privacy. We do not sell your personal data. We only use cookies that are necessary to run our tools, improve our website speed, and support the free services we provide.
1. What Are Cookies?
Cookies are small text files that are downloaded to your computer, tablet, or mobile device when you visit a website. They allow the website to recognize your device and store some information about your preferences or past actions.
2. Important: File Privacy & Security
Before explaining our cookies, we want to clarify how we handle the files you upload (PDFs, images, documents) for processing:
- No Permanent Storage: Files uploaded for merging, compressing, or converting are stored temporarily on secure servers solely for the purpose of processing. They are automatically deleted after a short period (usually 1-2 hours).
- No File Snooping: We do not read, analyze, or harvest data from the content of your uploaded documents.
- Cookies & Files: Cookies are never used to track the content of your files or documents.
3. How We Use Cookies
We use cookies for the following specific reasons:
- To ensure our PDF tools function correctly (e.g., keeping your file available for download after conversion).
- To understand how users navigate our site so we can fix bugs and improve usability.
- To remember your settings, such as dark mode or language preferences.
- To display advertisements that allow us to offer these tools for free.
4. Categories of Cookies We Use
We categorize our cookies into the following five groups:
1. Essential Cookies (Strictly Necessary)
These cookies are fundamental to the operation of the website. Without them, you cannot use our tools.
- Function: They handle security, file uploads, file processing sessions, and ensure that the correct file is delivered to you after conversion.
- Consent: Because these are required for the website to work, they cannot be switched off.
2. Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Function: They collect information anonymously, such as which pages are visited most, how long users stay on the site, and if they encounter error messages.
- Tools Used: We may use services like Google Analytics or Cloudflare Web Analytics.
- Privacy: IP addresses are often anonymized, and this data is aggregated (grouped together) so it cannot identify you personally.
3. Performance Cookies
These cookies allow us to monitor and improve the technical performance of our website.
- Function: They help with load balancing (distributing traffic so the server doesn’t crash), caching content to make the site load faster, and remembering technical session data.
4. Preference Cookies (Functionality)
These cookies allow the website to remember choices you make to provide a more personalized experience.
- Function: They save settings such as your preferred language, theme (Light/Dark mode), or the last tool you used.
- Privacy: The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.
5. Advertising and Marketing Cookies
To keep our PDF tools free for everyone, we display advertisements.
- Function: These cookies record your visit to our website, the pages you have visited, and the links you have followed.
- Third Parties: We use Google AdSense and similar partners. These vendors may use cookies to serve ads based on your prior visits to our website or other websites on the internet.
- Control: You can opt-out of personalized advertising in our cookie settings or via Google’s Ad Settings.
5. Summary of Cookies Used
| Cookie Category | Primary Purpose | Examples |
|---|---|---|
| Essential | Security, File Processing, Download Management | Session IDs, Load Balancer Tokens |
| Analytics | Measuring Traffic, Fixing Errors | _ga (Google Analytics), Cloudflare Tokens |
| Performance | Site Speed, Caching | Cache-control cookies, CDN cookies |
| Preference | Storing User Settings | lang_pref, theme_mode |
| Advertising | Displaying Ads, Ad Frequency Capping | DoubleClick, Google AdSense cookies |
6. How Long Do Cookies Stay?
- Session Cookies: These are temporary and expire once you close your browser or end your session.
- Persistent Cookies: These remain on your device for a set period (ranging from a few days to 2 years) or until you delete them manually.
7. Your Rights and How to Manage Cookies
Depending on your location (Europe, California, India, etc.), you have specific rights regarding your data.
Managing Consent (Opt-Out)
When you first visit our website, you will see a Cookie Banner or Consent Manager. You can use this tool to:
- Accept all cookies.
- Reject all non-essential cookies.
- Customize your choices (e.g., allow Analytics but block Advertising).
You can change your preferences at any time through our footer links.
Browser Settings
You can also control cookies directly through your browser settings. Most browsers allow you to view, delete, and block cookies. (Note: Blocking all cookies may cause our PDF tools to stop working correctly).
Specific Compliance Notes
- GDPR (Europe & UK): We require your explicit consent before setting Analytics or Advertising cookies. You have the right to withdraw this consent at any time.
- CCPA/CPRA (California): You have the right to opt-out of the "sharing" of your personal information for cross-context behavioral advertising.
- India DPDP Act: We utilize a Consent Manager to ensure we have your permission to process data for specific purposes. You may withdraw consent easily via our settings.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legislation. Please check this page regularly to stay informed.